Jersey General Hospital case study

Austin Gibbs
by Austin Gibbs, Cardiologist
December 2020
Jersey Concentric digital consent case study

The team at Jersey General Hospital who have led the introduction of Concentric on Jersey spoke to about their experience. The case study can be found on the website. is a free-for-NHS tool that amplifies good ideas from across the NHS, creating a national shared learning platform for the NHS.

The case study details what the team’s aims were from introducing a digital consent application, how they went about choosing and rolling-out Concentric, and their learnings during 2020.

Find out what impacts digital transformation of their consent process has had, the feedback of patients and clinicians, and what’s next!

“Feedback from both staff and patients was resoundingly positive, even amongst those where we anticipated resistance…”

“Very little training was required as the user interface is extremely self-explanatory…”

“As a result of this project, we’ve observed that patients are now more reassured about the consent process, with a range of materials that they can access ahead of their surgery. It is also now more of a shared journey between patients and surgeons…”

Read the case study here!

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