Clinical Lead, Australia

Over the past two years we've been building our presence in Australia, including a year with Patrick on the ground. We've learned that the product fits well, the clinical need is real, and early adopters across several states are sharing positive feedback. Patrick has written about that journey in Familiar, but not the same: lessons from Australia. If you're considering this role, please do read it - it's the best window into where we are.

We now have mature conversations with a small number of large healthcare organisations, including public hospital groups, in parallel with a steadily growing base of users in private consulting rooms. The next phase calls for clinical depth and local expertise that we don't yet have on the ground, which is the reason for this role.

We're hiring two people in Australia. This role will lead clinical engagement and help shape local clinical content and product priorities. We're also hiring an implementation and growth colleague to lead organisations through the journey from first evaluating Concentric to live deployment, alongside market development. You'll work as a pair, with deliberate overlap where implementation and clinical adoption meet.

This role can be full-time or part-time. If you'd like to continue practising clinically alongside it, we're very happy to make that work with a part-time arrangement.

Your role

As one of our first two hires in Australia, you'll be bringing a proven product to a new market. Concentric already supports over 2 million patients each year at key moments in their care across the UK; your aim is to help build that same impact for patients and clinicians in Australia.

The heart of the role is clinical engagement. You'll be the clinical face of Concentric in Australia, and your credibility as a practising or recently practising clinician matters here: you'll be talking with peers, and your first-hand understanding of the consent conversation will carry weight.

You'll also use your clinical judgement to notice where Concentric fits naturally into Australian workflows, where it creates friction and what needs to change, turning those observations into clear input for our UK-based product and clinical content teams.

Over the first 12 months, success would mean at least one large healthcare organisation live and building sustained clinical use, alongside growing momentum in private consulting rooms. Your contribution will be to build the clinical trust, local fit and day-to-day adoption that make that possible.

Australia is the market we've deliberately chosen for our first move beyond the UK and Ireland, and the founders are committed to making it a success. You'll work directly with them on how Concentric should operate clinically in Australia and how we build a lasting local presence.

You'll also work regularly with colleagues across clinical content, operations, and product in the UK, often asynchronously, with regular virtual catch-ups alongside in-person visits from the broader team. You and your implementation colleague will be the only team members on the ground in Australia, so you'll need to be comfortable working independently and making confident, informed decisions, especially outside UK working hours.

Your focus

• Clinical engagement: Running engagement sessions with clinical audiences, both within and outside the context of a deployment; supporting clinicians through their initial use of Concentric; and developing clinical champions at each site.
• Supporting adoption: Working with the implementation and growth lead to support rollout and sustained clinical use, and helping ensure the onboarding experience works well for clinicians.
• Product and workflow insight: Turning what you see in clinical use, alongside feedback from Australian users, into clear, practical input for our product and content teams on what should be adapted for the local context.
• Clinical content localisation: Leading work with clinicians at our sites where content or terminology needs to reflect Australian clinical practice, and feeding insights back to the UK clinical content team.
• Clinical user support: Helping clinicians resolve questions and use Concentric confidently, then identifying recurring themes that could improve the product, content, or support we provide.

About you

You're a clinician with the breadth and curiosity to engage confidently across clinical areas, and a genuine interest in how Concentric can be made to work well for Australian clinicians and patients. What matters most is clinical credibility, sound judgement, and clear communication. We're looking for someone who:

• Has a clinical background, with broad clinical understanding and the confidence to engage with topics outside their own core experience.
• Builds trust easily with clinical peers and is comfortable running demonstrations and supporting colleagues through change.
• Has excellent written and presentation skills, with a mature sense of how to communicate effectively with different audiences.
• Has strong product instincts, a feel for what works clinically and what doesn't, and the comfort to get into the detail of content, terminology, and practice when it matters.
• Is happy working independently within a small, remote team in a role with variety and some ambiguity, and is aligned with our core values of quality, conviction, and openness and our mission to improve consent and shared decision-making in healthcare.
• Is willing to travel across Australia to attend clinical site visits, demonstrations, and events as required.
• Has the right to live and work in Australia.

Ready to apply?

Email your CV to patrick@concentric.health. Please include a short cover letter outlining your experience and why you'd like to join the team. You're also welcome to include a 1–2 minute intro video. It can be a useful way to introduce yourself, but it is entirely optional.

We'll be conducting in-person interviews in Melbourne at the end of July.

Key colleagues you'll be working with

Daf Loughran

Co-founder and CEO

A surgeon by background, Daf leads the business with a focus on building high-impact clinical products. He's passionate about transforming the consent process at scale.

Patrick Hart

Growth and Partnerships Clinician

A doctor by training, Patrick has led our early expansion into Australia and will continue to support international growth. He'll be a close point of contact as you take on existing conversations.

Chloé Fox

Clinical Operations Lead

Chloé supports organisations through successful deployment. With deep experience in healthcare operations, she'll be your go-to for implementation and support.