Concentric Health’s digital consent to treatment application is now being used across Australia – helping clinicians streamline consent while empowering patients and families. Early feedback from surgeons highlights the impact on both patient care and clinical workflow.
Clinicians in orthopaedics, ENT, general surgery, bariatric surgery, vascular surgery, and paediatric surgery have signed up to use Concentric in Queensland, Victoria, New South Wales, the Northern Territory, and the Australian Capital Territory.
Helping patients make confident, informed choices
Traditional consent processes can overwhelm patients with complex medical information during already stressful consultations. Concentric tackles this challenge head-on, breaking down complex treatment details into digestible sections with visual aids, allowing patients and their families to process decisions at their own pace.
Associate Professor Bhavesh Patel, a consultant paediatric surgeon, explains how Concentric supports families:
“Part of delivering excellent health care is to ensure people have an understanding of their options and agency to choose. Concentric improves the efficiency of the consultation and decision-making process, and gives my families the ability to decide on their care in their own time.”
Consultant orthopaedic spinal surgeon Dr Greg Finch adds:
“My patients love using Concentric. It provides them with all the information they require to make informed decisions about their treatment and it’s presented in an easy-to-read, easy-to-access manner. The drop-down menus and the fact they can do this at their own pace makes things very simple.”
Empowering clinicians, streamlining workflow
For clinicians, Concentric provides more than patient-facing benefits. The structured, templated framework gives clinicians confidence in guiding patient discussions, and ensures consistent, informed consent practices.
Dr Finch highlights Concentric’s value from a clinician perspective:
“From a clinician point of view, I always sought to provide the best consent available, and the fact that this is validated and used extensively around the world, particularly in the NHS, makes this an incredibly valuable tool. I do believe it will become the gold standard in the future.”
Dr Emily Young, a consultant ENT surgeon, shares her experience:
“I have found Concentric a really easy way to document consent discussions with patients. It also allows patients access to tailored information about their proposed surgery so that they can refer to it after clinic appointments and at any time before their surgery. A great tool.”
Looking ahead in Australia
With early adopters across Australia reporting that Concentric is improving the consultation and shared decision-making experience, we’re committed to supporting this growing community of users. As adoption expands, we will continue collaborating closely with clinicians in Australia, refining Concentric to meet the evolving needs of both patients and healthcare teams.
To hear more about digital consent and the future of shared decision-making in healthcare, listen to our episode on Talking Healthtech, one of Australia’s leading digital health podcasts, where Dr Patrick Hart (Clinical Product Owner, supporting clinicians in Australia to use Concentric) discusses Modernising Consent in Healthcare: Digital Innovations and Shared Decision Making.
Interested in using Concentric?
Join the growing network of clinicians in Australia who are embracing Concentric to streamline consent processes, improve patient understanding, and enhance workflow efficiency.
Watch our demo video, or get in touch today to explore how digital consent could benefit your patients and support your practice.