Release notes

We’re a small and focused team delivering regular improvements to hopefully improve your experience of using Concentric. These release notes share the key updates with each release.

Our priorities are shaped by what our clinician and patient users tell us, so if there are updates you’d love to see, but they haven’t made it into a release yet, please let us know at

These release notes are listed with the most recent first. To subscribe to our product update notifications head to our sign up page.

Release 54 - Broadening additional consent options
27 Sept 2022

The next few releases will see a number of additional consent options being added - many of these are specialty registries (currently we have a small number such as the National Joint Registry embedded), but the first to be added is a 'sensitive disposal of pregnancy tissues' consent (often called an SD1 form). This has been enabled at the organisations where its use within Concentric has been approved. Enabling SD1 has laid the foundations for broadening what we can do via additional consents, with more flexibility around multiple linked questions and form logic.

NHS number formatting has also been updated to match the requirements of the relevant data standards, and validation has been introduced to ensure that NHS numbers on patient records (either fetched from integration or manually added by clinicians) are genuine NHS numbers - to reduce the risks associated with miskeying and data errors.

Release 53 - Improving the onboarding experience
9 Sept 2022

Test patients get used a lot at some Concentric deployments - some of our test patients have many hundreds of consent episodes on their record. The amount of data being loaded on landing on these records was getting a bit silly and was slowing the experience down. We're not keen on anything feeling slow within Concentric and were sad that this was often clinicians' onboarding experience of Concentric... so we sorted it out.

Release 52 - Improved account switching
24 Aug 2022

For those of you working across different organisations it's always been a bit annoying to switch between Concentric accounts - needing to log out and back in. You can now just click 'Switch organisation' in the top right account menu.

There are a few other little improvements and bug fixes in this release. We noticed that when clinicians were adding custom indications rarely was any useful additional information added in the previously required 'description' field, usually just copy and paste of the indication name. You'll be pleased to know this field is now optional. And those of you using Grammarly will have noticed an issue with the treatment search page - this is now fixed so you can re-enable Grammarly on pages.

Release 51 - Single Sign-On Is Here!
8 Aug 2022

If it's been set up be your healthcare organisation you can now log in to Concentric using your Microsoft account. That’s one less username and password to remember 👌


Release 50 - User authentication improvements
27 July 2022

As part of a larger package of work around user authentication that will span more than one release, release 50 improves the interaction between Concentric and password managers, and improves the error messages across a number of different authentication related scenarios.

Release 49 - Improving the feedback experience
4 July 2022

We've moved our clinician feedback, improving the feedback experience and making it easier for us to analyse and respond to feedback.

Release 48 - 'Spring' cleaning
23 June 2022

Internal tidying up and some prep work for things coming soon!

Release 47 - Bye bye IE11!
17 June 2022

We're pretty pleased to see this release. Microsoft have now formally retired IE11 which means we're dropping our support for this legacy browser. If users try to access Concentric via IE11 they'll now get a page directing them to use a modern browser. This is good news - it means we can start to do some nicer things in the user interface that would previously have caused issues in IE11.

Release 46 - TOTP (no not Top Of The Pops...)
18 May 2022

Admin Concentric accounts have always required two factor authentication (2FA) but now healthcare organisations have the option to enable this for all clinician users. This is done via TOTP codes (Time-based One-Time Password not Top Of The Pops!) via an authenticator application so it's more secure but adds a step to login flows and requires clinicians to have their mobile phone available to login.

Release 45 - Your most requested feature :)
13 May 2022

In our clinician survey earlier this year there were two clear front runners in terms of changes that would make a difference to clinicians’ experience of using Concentric. Top of the list was quick access to your personal most used templates, alongside the ability to search templates. And so here we are… 🙂

For more details and a screenshot see the product update mailshot.

Release 44 - Clearer comms, better onboarding
20 April 2022

A few small but important tweaks in this release. To improve the trust that patients have in emails received from clinicians via Concentric we now reference both the clinician sending the information and the patient's consultant (if they are different people) and also add a link to information on the healthcare organisation's website about their use of Concentric.

To improve the onboarding experience for clinicians we now embed important healthcare organisation specific onboarding information into clinician account setup emails.

Release 43 - Making integrations more robust
30 March 2022

Not many user-facing changes in this release - mostly integration related changes to make these more robust, handle integration failures better, and share clearer messaging with clinicians when these occur.

Release 42 - Notas de lanzamiento
22 March 2022

That's 'release notes' in Spanish! Both clinician and patient app are now fully functional across both Google and Apple automated browser translations, meaning that Concentric can be instantly translated into over 100 languages to support consent conversations in the patient's preferred language. Our knowledge bank has more details about language translation and continued vital role of an interpreter.

We’re currently porting across our release notes prior to March 2022 to here, but if there is some detail you require about in a release in the meantime just get in touch at