Release notes

A largely behind-the-scenes release, adding a notification when a new version of Concentric has been deployed, and more ways to order results within the admin application.

Release 100 introduces an expanded set of specialties making it possible to assign users more accurately, and enables episodes to be edited after they have been shared for remote consent.

An entirely behind-the-scenes release, completing the form improvements introduced in releases 90 and 91, alongside spring cleaning to ensure Concentric continues to work reliably and quickly.

This update introduces remote consent in lasting power of attorney scenarios, updates the onboarding statements for clinician and read-only users, and introduces the ability to update user email addresses within the admin interface.

This update refines the consent form 4 best interests workflow, introduces NHS CIS2 (Care Identity) authentication, adds organisation-aware login URLs that take users directly to their configured authentication method, and extends our integration with practice management systems through Semble document integration.

Release 96 brings significant updates to the patient application and consult view, introducing a new patient design system to improve consistency and cohesion across these views, a new introductory page to better orient patients before viewing their consent information, and new accessibility options, including high-contrast mode and improved support for assistive technologies. The release also includes several small but impactful improvements to the clinician application, such as showing relative time in the consent status banner and providing easier access to organisational support information.

Release 95 makes it simpler to support patients struggling to log in, introduces auto-selection of registry additional consents, provides an updated National Joint Registry (NJR) additional consent following collaboration with the NJR team, and adds the option to integrate with the Semble patient management system.

This release brings our first big update to custom templates: sharing! Teams can now share templates to stay consistent even when a core Concentric template isn’t quite right for the team. We’ve also improved ‘recent episodes’, added the British Hernia Society Register additional consent, and extended our ‘Launch in patient context’ integration spec, making it less dependent on users logging out correctly.

This release makes it easier to delete consent episodes after they’ve been shared with a patient, and introduces a new option to sign consent on a second device without following the 'handoff' QR code.

This release includes an updated mental capacity assessment form, aligned with the revised MCA Code of Practice. We’ve also streamlined additional consent content in PDFs to support theatre workflows, improved login support signposting for clinicians, and expanded the list of common procedures shown when creating a consent episode.

Release 91 is a broad-ranging, detail-focused update with improvements across form validation, patient-facing views, and consent summary PDFs.

When we introduced read-only access in release 73, we opted not to allow read-only users to share consent episodes. In response to user feedback over the past year – which has highlighted many…

Robust internet connectivity across a hospital is tricky; basements, temporary buildings, radiation shields, competing signals, high volume of connected devices, etc., they’ve got it all. Until now,…

Until now, all consent templates within Concentric have had the same overall structure, including the documentation of the reason for treatment, alternatives, and the risks involved. This structure…

Before release 87, our episode history had shown ‘consent events’, such as when consent was given, confirmed, or revoked. ‘Sharing events’ – when consent information has been shared digitally with…

There are three updates of particular note in release 86:

Mainly under-the-bonnet updates in release 85, including a second phase of standardisation and optimisation of our ‘Cloud connector’ following on from release 79 (Integration standardisation) –…

NHSmail is used by many organisations as the authentication mechanism to log into Concentric, and this release sees Concentric being updated to the new version of NHSmail. The user flow doesn’t…

‘Custom templates’ is our name for new functionality that allows clinicians to save and update their own templates within the Concentric application while maintaining continued access to Concentric…

We’ve changed how episodes are shown in clinician app for read-only users, which now shows both selected and unselected concepts as checkboxes on the template. Previously only selected concepts were…

Nothing of particular note to users in this release, just minor tidying here and there, such as realising we’d been using ‘occured’ all over the place instead of ‘occurred’. Very naughty 🫣.

This release focuses on making Concentric fit even more seamlessly into clinical workflows.

Most of the changes in this release will not directly impact end-users, with the focus being on standardising and optimising how our ‘Cloud connector’ – used by many organisations to connect…

Most organisations utilise a ‘launch in patient context’ integration within the electronic health record (EHR) – a button that opens Concentric within the patient record that is open in the EHR. This…

Treatment template names are often edited by clinicians to ensure the Concentric episode is an appropriate reflection of the consent conversation. Prior to this release it was not possible to edit…

Prior to release 76 there were scenarios – mostly on mobiles due to the smaller screen size and the interaction with the on-screen keyboard – where a newly added element within clinician view would…

Our admin application has had a makeover! The admin app is generally used by project teams and contains dashboards to explore usage, tooling to manage user accounts, and announcement banner…

This release was a little unusual for us, in that it involved more than a few moments of downtime. If you logged in within the 16 minutes of downtime you’ll have been one of the first ever to see our…

Two highly requested improvements and features make it into release 73: read-only access and announcement banners! Who wants all their presents in December anyway... 🎁

As discussed in release 57, we undertake annual penetration testing, where a professional external team of friendly ‘hackers’ try to find the data security chinks in the Concentric armour. This…

You’re unlikely to spot the changes in this release – mostly internal polishing. Some subtle user-facing changes, such as: improvements to how non-template indications/alternatives/risks are added;…

Clinician view (i.e. the editable interface) is designed as a ‘power-user’ interface – delivering flexibility to do what is needed, and is more information dense than the patient-facing views. Prior…

Unnecessary clicks are annoying, and the more efficient Concentric is for clinicians the more time is released for valuable shared decision making conversation. Mirroring the approach for treatment…

Some nice-to-haves didn’t quite make it into release 67 and have been mopped up over the next 20 days. Buttons that were a few pixels off centre, spacing that wasn’t quite as it should have been,…

Over the last few months we’ve been rebuilding the Concentric clinician application to make it easier to use, more consistent, and a little nicer on the eye. There are some mentions of this…

This release sees the addition of 3 key additional consent options which will be used by the majority of our UK-based deployments – the National Bariatric Surgery Registry, National Hiatal Surgery…

Our new website has an updated structure and approach to onboarding and login guides. This release aligns the Concentric clinician application with that structure and the relevant URLs.

Thankfully most of our users don’t need to be exposed to the complexity that sits beneath the surface. Nevertheless, the more complex the base, the harder it is to iterate and improve the visible…

Whilst we work through a significant update in terms of the look and feel of Concentric (more on that soon...), this release just keeps a few bits of code tidy, up-to-date, and secure.

This release doesn’t have anything exciting for our users, just internal spring cleaning and improvements to some individual organisations’ integrations. Continue with your day!

Healthcare systems are complex, and with clinical systems there’s a balance to strike between security controls, usability, and processes. Inactivity timeouts are one example. What is appropriate and…

Until today, to integrate with patient demographics at an NHS organisation we’ve needed to integrate with the local system, meaning custom work for both us and the NHS organisation’s IT/integrations…

Continuing the theme of easing access and removing the burden of multiple logins (see releases 51 and 55), release 59 introduces NHSmail integration for SSO! So if it’s an NHS.net email address…

Since day 1 we’ve been asked about using signature pads with Concentric, and whilst we’ve seen some clinicians try to use various devices the experience has always been a bit hit and miss. We now…

Mainly internal and tenant integration specific tweaks in this release, but some changes also made in terms of cyber security in preparation for our annual, independent penetration testing.

For those using SSO, previously a log-out of Concentric wasn’t triggering a log-out of the SSO session (which might be being used by more than 1 application), meaning that it was possible to re-login…

For a number of our integrations, phone contact details are not divided into mobile and landline fields on the healthcare organisation’s side. This was leading to messages being sent to landlines –…

The next few releases will see a number of additional consent options being added – many of these are specialty registries (currently we have a small number such as the National Joint Registry…

Test patients get used a lot at some Concentric deployments – some of our test patients have many hundreds of consent episodes on their record. The amount of data being loaded on landing on these…

For those of you working across different organisations it’s always been a bit annoying to switch between Concentric accounts – needing to log out and back in. You can now just click ‘Switch…

If it’s been set up by your healthcare organisation you can now log in to Concentric using your Microsoft account. That’s one less username and password to remember 👌

As part of a larger package of work around user authentication that will span more than one release, release 50 improves the interaction between Concentric and password managers, and improves the…

We’ve moved our clinician feedback, improving the feedback experience and making it easier for us to analyse and respond to feedback.

Internal tidying up and some prep work for things coming soon!

We’re pretty pleased to see this release. Microsoft have now formally retired IE11 which means we’re dropping our support for this legacy browser. If users try to access Concentric via IE11 they’ll…

Admin Concentric accounts have always required two-factor authentication (2FA) but now healthcare organisations have the option to enable this for all clinician users. This is done via TOTP codes…

In our clinician survey earlier this year there were two clear front runners in terms of changes that would make a difference to clinicians’ experience of using Concentric. Top of the list was quick…

A few small but important tweaks in this release. To improve the trust that patients have in emails received from clinicians via Concentric we now reference both the clinician sending the information…

Not many user-facing changes in this release – mostly integration related changes to make these more robust, handle integration failures better, and share clearer messaging with clinicians when these…

That’s ‘release notes’ in Spanish! Both clinician and patient app are now fully functional across both Google and Apple automated browser translations, meaning that Concentric can be instantly…